Leadership Summit - Patrick Lencioni

Organizational Health

Organizational Health is the single most competitive advantage that they have.

Two requirements for success:


 1.Smart

•  strategy
•  Marketing
•  Technology

   2.  Healthy

• Minimal politics
• Minimal confusion
• high morale
• high productivity
• low turnover

Four Disciplines every organization has to maintain

1.  Build a Cohesive Leadership Team

2.  Create Clarity

• A mission statement is not a good way to develop clarity in our organization.

Six critical questions:

• Why do we exist?

• How do we behave?

• don't put a core value of what you "want" your organization to have
• a core value is something you are willing to get punished for
• when someone asks you to violate a core value, this is not the place for them
• Churches sometimes get core values confused with "permission to play" values

• "permission to play" is the minimal standards for being there.

• difference between attenders and leaders--attenders are at the permission to play values, leaders must own the core values.

• What do we actually do?

• How will we succeed?

• strategy should be accessible to everyone
• every decision you make is part of your strategy 
• Determine Three Strategic Anchors for every organization

• What is most important, right now?

• Who must do what

3.  Over-communicate

• If your subordinates cannot do an impression of you when you are not around, then you have not communicated.

4.  Reinforce Clarity